The key with company directional flow is directional to the person's behavior. What Zhang Ruimin says no less than: Business management brushs a table namely, brush where, who will brush, when to brush, who will check brushed result. Personnel flow is the key that the company grows, if the enterprise does not have a kind of science and perfect personnel flow system, develop its latent capacity adequately hard, once appear problem, enterprise general cannot gain a success forever.
The United States has a company that provides component for aircraft manufacturer. Because the product is single, encounter a risk to ward off blows hard, so the company decides to undertake business extend, producing aircraft component while, reproduction the product of client of industry of aviation of Yu Fei of a few services. Such although aviation industry is stagnant, the company also can overshoot surely the crisis. When the chief that chooses this strategy, the company decides decisively on one hand from the enterprise exterior invite the talented person that has development capacity, be opposite on the other hand company insider member undertake grooming, ultimate firm not only consolidated advocate course of study, and also work in development market respect vivid and dramatic.
One is carried out model the enterprise has a base oneself upon necessarily the personnel flow at future, had only can execute the talented person that books the strategy amply, the executive force of the enterprise just can rise considerably. Want to increase the executive capacity of the enterprise, must mix personnel flow with the strategy records of organic ground union comes operation flow. The key that building reasonable project is promotion executive force is in business management process, want to invite flow conversation, with respect to the core technological process that wants aggrandizement to implement power, supervise adequately, perfect assessment, smooth executive force flow.
IBM credit company once should spend 7 days of time on average, provide a simple financing service for the client through a series of branches and program, in 7 days when await, everybody the sale is represented and does not know the customer flow is delivered which " dock " , even if phone seeks advice to also do not get its to solve. Because be in, is the decision-making dot that this does not have clarity in whole technological process or decision-maker, should depend on a branch between diversionary the examine and verify that will assure credit, cause each branches to be far from effective and domiciliary information, formality, efficiency of examine and verify is low, serious and protracted serve time. And improving " integrated clerk " after the system, this service only 4 hours can be finished.
What occasionally we think the client can understand our interior process is trival, actually they care only from call complain specific carry out finishing is how long, what class door needs is satisfactory result merely. Shorten so be not requisite branch among examine and approve link, building reasonable flow is the key that promotes executive force.
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